Hospital communication is one of the most important processes within a hospital or healthcare center. Having a good nurse call system is essential to provide better patient care and to avoid time loss and unprofessional situations that could put patients’ health at risk. At Advantec, we have the ideal solution to understand how a patient–nurse call system works in a healthcare facility, offering the latest technology to facilitate the work of healthcare professionals and improve the service provided to patients.
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What Is a Patient–Nurse Call System
A patient–nurse call system is a communication solution that uses technology to cover the specific needs of a healthcare or social care center, such as a hospital, a nursing home, or a healthcare center.
This type of modern communication system is based on IP telephony, adding a wide range of elements that facilitate contact between patients and nurses, such as call buttons for beds and bathrooms, alert generation for doctors and nurses, mobile access via smartphone, touch screens, camera visualization, etc.
How a Patient–Nurse Call System Works
A good patient–nurse call system, such as AdvanCare, is a solution that integrates different elements within a set of communication solutions. These elements are installed in a customized way in the various rooms and areas of the healthcare center according to their specific needs.
The use of color-coded call buttons in beds and bathrooms allows patients to communicate quickly, easily, and safely with nurses and nursing assistants at all times. These devices can be installed on walls or on the bed headboard for greater ease of use, and they operate wirelessly, which facilitates their implementation in any location.
The use of screens in hallways, lounges, and corridors makes it possible to monitor generated alarms more efficiently, allowing healthcare staff to act more quickly and to have real-time, easily identifiable information at all times. These screens can even be used to monitor installed cameras in order to visualize patients’ status at all times.
The use of sensors is another feature included in this type of communication system (for example, to accurately measure temperature or humidity levels in a room).
The software incorporated into this system is key to its optimal operation. A good nursing control program saves nurses time, allowing them to focus on other more important functions in patient care.
Advantages of a Patient–Nurse Call System
Having a good communication system between nurses and patients is essential for the optimal operation of a medical or hospital service. The main benefits offered by these specific communication solutions are:
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Facilitates optimal attention to calls made by patients (for example, with a bathroom pull cord with an alarm button to request assistance).
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Guarantees a high level of quality and safety in care delivery.
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Its flexibility allows it to adapt to the specific conditions of each center, whether it is a hospital, a mental health center, a nursing home, or a healthcare center.
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These systems are very easy to implement and do not require major construction work or changes to the infrastructure.
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Automated generation of reports to analyze everything that happens and thus make better decisions.
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Monitoring of the work performed by healthcare staff (to assess performance and efficiency and resolve cases of incorrect actions, etc.).
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Optimizes the time healthcare professionals devote to patient care.
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Uses modern technologies (touch screens, IP telephony, mobile apps, etc.).
AdvanCare Offers the Best Patient–Nurse Call System
AdvanCare is our solution for implementing an efficient and modern patient–nurse call system in a healthcare or social care center. The two systems we offer are:
1. AdvanCare Advancall
This is an advanced patient–nurse call system, made up of a series of modules and centralized software. This modular system is scalable, meaning that only the necessary modules can be implemented and easily expanded over time as needs arise.
