Assistance systems are a pillar within healthcare and wellness services. They encompass a wide range of services and resources that guarantee quality medical attention whenever it’s needed.
Their presence in healthcare centers has grown so much that it has led to the development of what is now known as specialized nursing in information systems. A specialty that allows nursing staff to make the most of new communication channels with patients to improve their care.
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What are assistance systems?
An assistance system is a set of digital tools designed to facilitate communication and the delivery of care between healthcare professionals and patients.
Through these systems, it is possible to improve the efficiency and quality of care, as well as coordination between different professionals who must attend to the same person.
Advantages of these types of systems:
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They provide peace of mind and security to the patient. The patient knows they can immediately communicate with healthcare staff when needed. In addition, the call buttons are user-friendly and easy to use.
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Greater efficiency in the work of center staff. Assistance communication systems allow for better management of alerts.
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Cost and time savings. These systems are not difficult to install and can be customized based on the needs of each center. Their use is simple for both patients and healthcare professionals, with a low learning curve.
Types of assistance systems
For decades, hospitals have had nurse call systems, but the development of technology has allowed for their evolution. In addition to the nurse-patient call, assistive systems have expanded to other services that improve patient care.
Nurse-Patient Call
It is a communication solution based on technology to facilitate communication between nurses and patients. It allows for a rapid response from healthcare staff and speeds up attention in emergency cases.
The communication and assistance solutions from Avantcencia are designed to provide maximum ease of use for both patients and instant communication with the nursing station.
It consists of various friendly elements, such as buttons offering different call options, emergency alerts, and also a presence alert system, so that the rest of the professionals know when the call has been answered.
This alert system is usually combined with the use of intercoms. In the nursing control, staff receive the call alert and immediately contact the room to determine if there is an emergency or if the patient does not require immediate attention.
Accessible Bathrooms
Patients don’t always have a family member or relative who can accompany them and provide support during daily tasks such as personal hygiene or using the bathroom. Given the characteristics of this space, and the patient’s condition, it is possible that during the use of the bathroom, an incident may occur.
Assistance systems offer modular solutions that can be used with full safety in wet areas, and allow direct contact with the nursing station in case something goes wrong.
The unit is an SOS pull cord that can be activated without much force, ensuring that all patients are protected and well cared for in case of any problem during bathroom use.
Intercoms
Intercoms are an essential technological tool in healthcare. Through them, the patient can communicate directly with the healthcare staff if they don’t need immediate assistance (for which they would use the nurse call button), but do need to communicate something. For example, if they want their medication to be refilled.
The intercom is also useful for nursing staff, as once in the patient’s room, it can be used to communicate with other professionals if needed.
It’s a direct system that establishes an open line between the patient room and the nurse’s station. By simply pressing a button, the line opens, allowing communication to be established.
For the nursing staff, this system avoids time losses and the need to continuously go to rooms to see what patients need, as in many cases, calls are not related to emergencies and don’t require immediate attention.
Megaphone
The megaphone and emergency alert system is absolutely necessary in all healthcare centers. The combination of overhead microphones, telephones, and loudspeakers allows a message to be heard throughout the entire hospital or in specific parts of it.
This is very useful for calling healthcare staff in case of an emergency, and also for alerting patients and visitors if there’s any incident in the hospital.
In some cases, the megaphone system is also connected to a musical system, which improves the atmosphere in the healthcare facility and makes it more pleasant for both staff and patients.
Assistance systems ensure that patient care in hospitals is faster and more efficient. Thus, a quick intervention by the staff and constant communication with patients are guaranteed, so that they no longer need to be accompanied by family members throughout their stay at the hospital.This technology ensures health and improves patient care by streamlining and simplifying the work of professionals. If you want to have this in your center, contact us and we’ll see how we can help.
